Observe.AI
Observe.AI is an end-to-end AI platform built for contact centers, leveraging large language models and speech analytics to analyze, assist, and automate customer interactions across voice, chat, and email. It offers real-time agent coaching, automated quality assurance, sentiment analysis, and actionable insights from 100% of conversations. Its core purpose is to elevate customer experience and operational efficiency by turning every interaction into a data-rich opportunity empowering teams to improve compliance, boost sales, and deliver personalized service at scale